Process of mobile number porting

• The process starts when the subscriber, who wants to migrate,  send an SMS from his phone to 1900 mentioning PORT followed by his mobile number.

• On receipt of the above SMS, the existing service provider will send a confirmation message to the subscriber showing Unique Porting Code (UPC). This code will be valid for 15 days.

• After receipt of UPC, the subscriber will fill up application form quoting UPC and submit the form to the new service provider of his choice.  The application form can be collected from the outlets of the new service provider. The subscriber needs to attach all the required documents showing id, address proof and photograph. TRAI has fixed a fee of Rs 19 for migration which is payable to the new service provider. The application needs to be submitted to the new service provider within the expiry date mentioned in the SMS.

• After the receipt of application form from the subscriber, the new operator will forward the same to the MNP clearing house.  The clearing house will get a confirmation from the existing operator whether the number can be ported. After getting the confirmation, the clearing house will fix a time and date for porting.

•  MNP is available to both pre-paid and post-paid subscribers. Post-paid subscribers will have to clear all pending bills before migration. The pre-paid subscriber will be losing the balance amount, if any,  in his account.

• If there is no due,  approval for porting will be given. The subscriber will get a SMS showing the time and date of porting from the existing operator.  

• After migration to the new operator, the new operator will also send a SMS to the subscriber confirming migration.

• TRAI has mandated that Mobile number migration should be completed within four days

• There will be least disturbance to the service during the period of migration. Phone services will be disrupted for a maximum of two hours during the network switch-over. This no service period will be between midnight and 5 am to avoid inconvenience to the subscriber.

• Once the process is over, the subscriber cannot migrate to another service provider during the next 90 days.
• source-www.indiatelecomonline.com